Topps Tiles, one of the ‘UK's leading tile and flooring retailers’, has registered with the Furniture and Home Improvement Ombudsman (FHIO), underscoring their ongoing dedication to safeguarding consumer rights and promoting fair trade. This affiliat...

With the approach of the Easter Bank Holiday weekend, numerous individuals will be embarking on home improvement endeavours. Whilst DIY enthusiasts often overlook the legal implications of mishaps, it's crucial to consider various key aspects to guar...

Who is a Consumer and why does it matter? With the rise of conscious consumerism making consumers more discerning than ever before, making purchasing decisions influenced by sustainability, value for money and ethical choices, putting the consumer an...

Following an extensive market survey and competitive tender process, Dispute Resolution Ombudsman (DRO) has been appointed as the Consumer Council for Water’s (CCW) new Adjudication provider to resolve disputes that cannot be settled via mediation. T...

As the August Bank Holiday weekend approaches, many will be turning their hand to home improvements. For proficient DIY enthusiasts, there’s seldom thought given to legal mishaps, but there are several important factors to consider when preparing for...

GDPR Five Years On 25th May 2023 marks the 5th Anniversary of the once greatly anticipated EU General Data Protection Regulation (GDPR)– a milestone in data protection law and regulation and a mind shift for organisations who process our personal dat...