The Furniture & Home Improvement Ombudsman is approved by Government under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.
Downloads
- CTSI-DRO-Member-Certificate.pdf
- Furniture-Ombudsman-CTSI.pdf
- Dispute-Resolution-Ombudsman.pdf
- CTSI-schedule-5-and-6-2020-DRO-and-FHIO.pdf
- CTSI_FHIO_DRO_2021_Sch-5-6.pdf
- CTSI_5_FHIO_DRO_2022.pdf
- CTSI_FHIO_DRO_2023_Sch-5-6-2023.pdf
- CTSI_FHIO_DRO_2024_Sch-5.pdf
- DRO-FHIO-CTSI-Schedule-5-and-Schedule-6-Report-2025.pdf
