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FHIO/DRO Resource hub

For over 30 years, The Furniture Ombudsman has offered a range of services to its members and their customers. The Ombudsman provides peace of mind for consumers and supports businesses to achieve solutions avoiding possible litigation for unresolved complaints. Furthermore, the Ombudsman continues to work collaboratively with the retail, home improvement and other sectors to improve customer service standards.

Logos

Please find below the new Furniture and Home Improvement Ombudsman logo.

Corporate logo

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Member logo


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Brand Guidelines

Please find below the new brand guidelines for the Furniture and Home Improvement Ombudsman.

FHIO Brand Guide


Contact details

For more information regarding the rebrand please contact:

Richard Griffin
Membership Director

Email- rgriffin@disputeresolutionombudsman.org

Phone- 07584994043

Book a meeting with Richard- https://calendly.com/fhio

Kate Slater
Head of Marketing and Communication

Email- marketing@disputeresolutionombudsman.org


Still have a question? These may help

Yes, the Dispute Resolution Ombudsman is rebranding with a new logo and website, more details can be found here. Unlike the new Furniture and Home Improvement Ombudsman which will change its URL, the URL will remain as www.disputeresolutionombudsman.org

We will set up temporary redirects from thefurnitureombudsman.org to fhio.org but this will only remain in place for a couple of weeks. Therefore, we ask that you update any links to our website as soon as possible after the launch.

Please contact Kate Slater on marketing@disputeresolutionombudsman.org who is coordinating any PR activities.

Contact

Call us on
Monday to Friday: 9am to 5pm
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